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Location & Hours

2905 E. Skyline Drive
Tucson, AZ 85718
(520) 299-3566
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Mon-Wed: 10am-7pm
Thur-Sat: 10am - 8pm Sun: 11am - 6pm
Restaurant and Department Store Hours Vary.
Holiday Hours

Guest Services - Management Office

La Encantada Guest Services - Management Office 
Phone: (520) 299-3566

La Encantada takes the elite shopping experience to a new level of luxury. La Encantada Guest Services is located in the Management Office, on the second level, behind Ra Sushi restaurant. A representative is available to assist guests Monday through Friday from 8 a.m. - 5 p.m.  Amenities include:
  • Mall Gift Cards branded by VISA®
  • Store and Merchandise Information
  • Bi-lingual Representative (Spanish and English)
  • Transportation and Valet Information
  • Complimentary Package Carry-out
  • Security
  • Lost and Found 
  • Copy and Fax
  • Merchant Job Listings and Sales
  • Security Escorts
  • Event Information
A signature feature of our Guest Services staff is to anticipate and exceed the expectations of our retailers’ discerning clientele. The La Encantada Guest Services department offers a distinctive array of white glove services and luxury amenities that are custom-designed to reflect the preferences of our market, as well as the retailers’ unique customers. 

La Encantada sells the Southern Arizona Attractions Alliance passport which offers a year of savings at 50 attractions in Southern Arizona. The Tucson Attractions Passport entitles you to 2-for-1 admissions and other offers at participating attractions. For the cost of $18 per passport you will receive $400 in savings.