Guest Services - Management Office
La Encantada Guest Services
La Encantada Guest Services is located in the Management Office, on the
second level, behind RA Sushi restaurant. A representative is available
to assist guests Monday through Friday from 8:30 am - 5:30 pm (hours are
subject to change).
- Store and Merchandise Information
- Bi-lingual Representative (Spanish and English)
- Complimentary Package Carry-out
- Lost and Found
- Security Escorts
- Event Information
- Valet: SMS Valet, the first fully ticketless solution, is now available. To use, simply check in at our valet to receive your Welcome Text, then skip the line and request your vehicle via text. Your car will be ready for you when you arrive at the valet stand.
Electric Vehicle Charging Stations
• EVgo Charging Stations
State-of-the-art fast chargers can recharge travelers' vehicles in 30 minutes or less.
EVgo Charging Stations fast charge using either the CHAdeMO (NISSAN LEAF and
others) or CCS (BMW i3 and others) charging standard. Learn more:
Located in the covered parking lot, behind Michael Kors.
• Tesla Charging Stations
Tesla drivers can now take advantage of the free charging stations available on a first come, first serve basis. The ten new chargers are located on the parking lot behind Anthropologie.
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